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| | |-+  "Three Sierra Hotel.."what are you doing?"..."go back to Van Nuys"...
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Author Topic: "Three Sierra Hotel.."what are you doing?"..."go back to Van Nuys"...  (Read 13946 times)
btnhtillidie
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« Reply #15 on: July 19, 2009, 10:01:58 PM »

I see both sides of the Story, SOCAL is not a joke, epically where he was you have BUR, VNY, & WHP all so close to each other. Around here freeways are how you navigate. "Follow the 5 northbound" follow it to the 5/170 split make a 360 back up the 5 to the 134 split" There's no way you would know which freeway is which.

could the Controller have helped out a little more yea maybe. BUR hands off so many people to WHP following the 5 freeway North. Maybe he was at his wits end with stupid pilots?     
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R44TRENT
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« Reply #16 on: October 10, 2010, 11:15:35 PM »

Given the complexity of Socal airspace and the sprawl of Los Angeles the freeways are some of the best reporting points available to you... unfortunately.

Honestly I think the tower could have been worse, but he was pretty harsh. The student helicopter pilot should NOT have flown through the f
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retiredatc
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« Reply #17 on: October 13, 2010, 10:08:51 AM »

I am a retired air traffic controller.  There are jerks in ATC, but there are far more people who are concerned about the welfare of the users.  Also, some controllers respond in anger when a situation has scared them.  However, controllers should also maintain a high degree of professionalism so as not to further exacerbate a situation especially where student pilots are concerned. 

Using landmarks to help orient a pilot is a wonderful tool as long as the controller monitors the situation.  This pilot had advised the controller that he was a student which tells me he is not comfortable with his situation and needs extra handling.  I have had discussions with controllers when they tell someone to turn a three mile final and the pilot turns at two or four miles.  They would get mad and my response was there are no markers on the ground to indicate the mileage.  Either monitor the situation or call the turn for them.

I have told student pilots to have their instructors call the tower on occasion so that they can be apprised of the situation and can address it in subsequent lessons (a student might be too embarrassed to tell a instructor they had problems). 

By the same token, if a pilot feels that a controller is unresponsive or not doing his/her job, they need to call the tower and speak with the chief or supervisor and bring the matter to their attention.  I can assure you tapes will be pulled and the situation will be addressed.

It is unfortunate that this pilot was treated so rudely when it is obvious to everyone who hears the tape that this student was having problems.  The controller should have been nicer and this would have been a positive learning situation for the student.  Controllers are compensated handsomely.  We are paid for when "things go wrong, not right."  Someone should have reported this controller.
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