Oh wow, that was the controller. In reading all the associated posts after that, I think it is clear he was referring to the pilot not the equipment because he didn't know it was stuck. And in that same token, you can't fault him for it, because he thinks he is just talking out loud to himself. At any rate, it was an unfortunate and embarrassing situation nonetheless. I would have been pissed if I was the female pilot, but she was very understanding.
Well you have to fault him for it...it's like a little kid with a gun that accidently shoots his friend, but is let off the hook because he didn't know it was real or something. I think the only reason he was let back to work so quickly as because they're short controllers at Pearson.