She is a great controller. US Air (Cactus) has been playing games for the last few months and is pissing a lot of pilots off. I will not bid CLT because of it.
No she's not: Instead of ignoring the pilot, she tied up the supposedly busy airspace to fire one back. BTW, US1 is a PHX-ORD flight by West crews.
She's not really enunciating very well.. I could see where people might have a little trouble understanding what she's saying.
I agree. She's eliding the words too closely and the nasality isn't really helping either.
That's mostly an artifact of the recording process. I could understand most of it just fine, and it seems the other pilots could too. The only time any issue was had was when she got stepped on talking to the Eagle Flight.
IMO, both need to have a little chat about professional conduct. Lesser deviations have caused major incidents.