I don't really understand how there was no offense intended.
Nowhere on this site do we promise that all feeds will be up all the time.
It is a massive undertaking on the part of LiveATC (me) and all the volunteers here to keep things running as smoothly as they do.
Many listeners take all this for granted.
I find generally in life that those who complain the most are also those who contribute the least. I have to wonder whether the same people complain as loudly to their cable companies when a channel disappears - a company they actually pay big bucks to!
A little patience goes a long way - nobody here is owed anything, and that is exactly why it is kept a free service.
All that being said, the track record here for feed uptime is fantastic.