Sometimes it is frustrating for us not to know what is going on. For example, today, for the last 4 hours I have been trying to listen to ANY of the JFK frequencies with no success. Looking here for info brings up nothing as if they were operational. The website says they are up. I have tried from my app on iPhone, from PC from Mac and both at work and at home still nothing.
Would you consider a status board of sorts that we can look at to see what the issues are at a glance? Telling us that you know and are aware is great and I am sure you have a vested interest, yet we still really don;t know what exactly is going on at any particular moment.
Here is an example of what I mean:http://status.smugmug.com/
they use http://www.stashboard.org/
which will probably not work for your system but it is an idea. Twitter is terrifc and I do monitor your feed but there are no reports of issues with JFK so I am in the dark and my iPhone app is down which I rely on when I am too far for my own scanner.
Thanks for your service and support