NOTE: We know when feeds are down

[dave]

Hi all-

Something many listeners may not be aware of - we operate a monitoring system that lets us know when feeds are down.  The feed provider for the down feed is also notified once a feed has been down for at least 20 minutes. 

So...sending in messages about down feeds is a bit counterproductive, for all of us.  We already know and are likely doing things to bring the feed back online.  In some cases it is not possible to do that in a timely fashion due to hardware failures, lightning strikes, and a myriad of other issues which we frequently have no or little control over.

So in order to reduce the workload here - please don't email about down feeds.  Or if you do, expect that a response to you may take a while.

Thanks,
Dave

[gonzalu]

Hi Dave,

Sometimes it is frustrating for us not to know what is going on. For example, today, for the last 4 hours I have been trying to listen to ANY of the JFK frequencies with no success. Looking here for info brings up nothing as if they were operational. The website says they are up. I have tried from my app on iPhone, from PC from Mac and both at work and at home still nothing.

Would you consider a status board of sorts that we can look at to see what the issues are at a glance? Telling us that you know and are aware is great and I am sure you have a vested interest, yet we still really don;t know what exactly is going on at any particular moment.

Here is an example of what I  mean:

http://status.smugmug.com/

they use http://www.stashboard.org/ which will probably not work for your system but it is an idea. Twitter is terrifc and I do monitor your feed but there are no reports of issues with JFK so I am in the dark and my iPhone app is down which I rely on when I am too far for my own scanner.

Thanks for your service and support

[dave]

Thanks for the suggestion.

We do our best to disseminate information on both Twitter and the LiveATC Feed Stauts Forum  when an issue is known.  This just happened this morning, so I think the information was broadcast as quickly as possible...when audio disappears it is harder to detect quickly (as compared to a feed going down).  While JFK is a major feed and I certainly am the last person in the world who likes downtime at all, I don't think it is ever so urgent as to require absolute real-time status updates.

I think the uptime on the major feeds speaks for itself and there has been very little downtime to speak of on any of them, except for planned maintenance.  I prefer that over a system that assumes there will always be downtime. 

[gonzalu]

Fair enough  

Now, on to better things... how the heck can I listen to just one side of the mix on JFK tower/all agghhrrr! My car can't completely kill the left orright channel so it is always mixing the other... does/will the app (iOS) have a channel selector button where I can chose left/right?

Cheers and thanks!

[dave]

Fair enough  

Now, on to better things... how the heck can I listen to just one side of the mix on JFK tower/all agghhrrr! My car can't completely kill the left orright channel so it is always mixing the other... does/will the app (iOS) have a channel selector button where I can chose left/right?

Cheers and thanks!

Just listen to either of the other two Tower feeds.  This isn't an app issue...you have to understand that there are limitations to the radio and feed configuration - the app and players are just front-ends to the back-end setup.  The Tower feed consists of two separate receivers and two separate feeds.  Pick one.  Listen.  Problem solved. 

[gonzalu]

Thanks... I do now, but miss the other side I wish for the old ways where it acted like a scanner and would stop on whatever of the two freqs was active. This way I could keep track of both channels. Now it's either both mixed (very confusing) or only one at a time (miss half the action)

On my PC is easy to kill one channel completely. In the car via Bluetooth or jacked in, I can;t fully kill one channel (car problem) ...

No worries, not a big deal ...

Thank you Dave.

[dave]

For a variety of reasons that feed needed to be on two separate receivers.  In the future a single feed with both may return.  Always open to other volunteers in the area providing the feed, as well.  So if anyone within range of JFK would like to step up and help out (and provide some location diversity in the process) please contact me.

Thanks,
Dave

[gonzalu]

Dave, I would KILL to be one of the feeds for JFK  Unfortunately, I live about 20 miles away... I will try my luck from my office since I am in Upper Manhattan about 500 feet from the water line... I will test my receiver from my office and let you know...

[dave]

Dave, I would KILL to be one of the feeds for JFK  Unfortunately, I live about 20 miles away... I will try my luck from my office since I am in Upper Manhattan about 500 feet from the water line... I will test my receiver from my office and let you know...

Excellent, thanks!  Contact me privately with your results.  Email is best (not PM). dave @ domain name

[jtweath]

Any particular reason why KCMA has been down for more than a month?

[kitvan]

I've also been dying to know about this... I miss KCMA!!!  I think it's been over 3 months now...

[dave]

I've also been dying to know about this... I miss KCMA!!!  I think it's been over 3 months now...

We still expect it to be back soon.

[jtweath]

I've also been dying to know about this... I miss KCMA!!!  I think it's been over 3 months now...

We still expect it to be back soon.

Thanks for the help. Did all my private there and have moved. Really miss hearing my pilot friends and controllers having fun! Great place to fly!

[andrew.skretvedt]

KJFK Company Channels

Been away awhile, so sorry if this has already been reported. Tried a search of the forums here and of the Twitter feed (their search is surprisingly useless when you want to go back more than a few hours into the past)...

This feed is (for reasons I am not aware) running continuous WX on 162.55 MHz, from NOAA station KWO35 NYC Brookhaven. It's fun to hear the tide report (I used to be at the USMMA Kings Point), but I liked the "behind the curtain" aspect of the usual company channels more!

I've been re-visiting the feed for the last few days, and so it's been like this for at least three days, just in case you weren't aware of what was playing. I imagine the receiver experienced some sort of blip and jumped off the "program" as it were.

[dave]

Thanks...it's usually best to just send us an email via the contact form.  Thanks for the report - we'll get it sorted out this weekend.